Contact Information

Brand: imgenzie

Legal business name: [YOUR REGISTERED BUSINESS NAME OR LEGAL NAME OF THE BUSINESS OPERATOR]

Business address: [YOUR FULL PRINCIPAL BUSINESS ADDRESS]

Customer support email: [YOUR CUSTOMER SUPPORT EMAIL]

Customer support telephone: [YOUR BUSINESS PHONE NUMBER]

Customer support hours: [YOUR SUPPORT DAYS AND HOURS, INCLUDING TIME ZONE]

Customer Grievances

For questions, complaints, order issues or requests concerning returns and refunds, customers may contact our support team using the details above.

Grievance officer, where applicable:

Name: [GRIEVANCE OFFICER'S FULL NAME]

Designation: [DESIGNATION]

Email: [GRIEVANCE EMAIL]

Contact number: [GRIEVANCE CONTACT NUMBER]

We aim to acknowledge complaints within 48 hours and resolve them within one month, as applicable under relevant Indian consumer-protection requirements.

Please include your order number and a clear description of the issue so that we can assist you efficiently.