Terms of Service

Last updated: October 26, 2026

Welcome to imgenzie. These Terms of Service govern your use of our website and the purchase of products offered through our store. By browsing our website or placing an order, you agree to these terms, subject to applicable law.

1. About Our Store

Imgenzie offers child-safety and family-connectivity products, including GPS devices, cameras, audio devices and related accessories.

Store operator: [LEGAL BUSINESS NAME]

Address: [BUSINESS ADDRESS]

Contact email: [CUSTOMER SUPPORT EMAIL]

2. Product Information

We aim to provide accurate product descriptions, images, specifications and prices. Product appearance, colours, included accessories and packaging may vary where reasonably necessary.

Please carefully review each product listing before purchasing, particularly its compatibility, connectivity requirements, included accessories, warranty and operating instructions.

3. Connected Product Limitations

GPS accuracy, location updates, audio communication, camera access and other connected functions may depend on network coverage, device settings, battery level, internet access, application compatibility, subscription requirements and third-party services.

We do not guarantee uninterrupted connectivity, exact location accuracy or continuous operation unless expressly stated in the applicable product documentation.

Connected devices are intended to support family communication and awareness. They are not a substitute for appropriate adult supervision, professional advice or emergency services.

4. Responsible Product Use

Customers are responsible for using devices lawfully and following the manufacturer's instructions.

Cameras, microphones and tracking features must be used in accordance with applicable privacy, consent and recording laws. Customers should configure appropriate access controls and protect account credentials.

5. Orders and Payment

An order is subject to acceptance and product availability. We may contact you to verify order information or resolve an issue before dispatch.

Prices, applicable taxes and shipping charges will be displayed or communicated as required before purchase. Payment must be completed using the payment methods offered at checkout.

If an order cannot be fulfilled, we will contact you and arrange any refund required under applicable law.

6. Shipping, Returns and Warranty

Shipping times, return conditions and available warranty coverage are described in our Shipping Policy, Return and Refund Policy and relevant product listings.

Nothing in these terms removes any mandatory rights or remedies available to customers under applicable law.

7. Third-Party Services

Certain products may require third-party applications, software, connectivity services or subscriptions. These services may be subject to separate terms and privacy policies.

We are not responsible for independently operated services beyond our control, subject to any responsibilities imposed on us by applicable law.

8. Website Use

You agree not to misuse the website, attempt unauthorised access, interfere with its operation or use our content in a manner that infringes the rights of others.

All website text, branding, images and original content belong to their respective owners and may not be reproduced without permission, except as allowed by law.

9. Limitation of Liability

To the extent permitted by applicable law, imgenzie is not responsible for losses caused by circumstances beyond our reasonable control or by misuse of products contrary to their instructions.

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.

10. Changes to These Terms

We may update these terms when our business, services or legal obligations change. The latest version will be published on our website with its updated date.

11. Governing Law

These terms are subject to applicable laws of India. Any applicable jurisdiction requirements and mandatory consumer protections remain unaffected.

12. Contact Us

For questions about these terms, contact:

Email: [CUSTOMER SUPPORT EMAIL]

Business name: [LEGAL BUSINES